Mel Kendell

Consultant

I help organisations do business better to do better business.

With a wealth of experience in ICT-focused leadership and delivery roles, I have honed my natural capability to understand technology and its implications from a governance, strategic, and detailed execution level. I also understand that technology isn't magic and won't fix broken process and people systems - it's time to integrate technology as just normal business.

I assist organisations to realise the benefits of their investments beyond a simple technology implementation to achieve genuine business transformation and real business value - working through the messy, hard, ambiguous process of discovering what's required to create sustainable and meaningful change.I hate waste!

And to me, the biggest waste is the overwhelming loss of human potential in most workplaces - duplication of effort from processes that don't join up, the good ideas that never get heard, the time spent protecting ourselves and our position from competing and ambiguous demands, and so on.

I have worked across many industries and companies and have studied what works at a systemic and transformative level - helping people to thrive and therefore enabling businesses to become more resilient and profitable.

Questions I can help you explore - I'm always happy to chat (and I won't try to flog you anything):

Why isn't your transformation delivering the desired change in business value?

What *is* business agility and how do you achieve it?

If your people are your most important asset, how do you serve them to maximise their effectiveness?

How do you get everyone to put the customer into the heart of everything you do?

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Mel Kendell