Insights
February 11, 2025

Why Your System of Work Needs a System of Teams

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Eugene Chung
We recently sponsored the Atlassian Team on Tour ‘25 event in Sydney, where we spoke directly with Heads of Transformation and senior leaders about the challenges they’re facing.
Credit to Anna Yashina
We recently sponsored the Atlassian Team on Tour ‘25 event in Sydney, where we spoke directly with Heads of Transformation and senior leaders about the challenges they’re facing.

One clear takeaway emerged: while Atlassian’s “System of Work” helps align different types of teams in principle, many organisations still lack a unified way to identify who’s on each team and how that work connects back to their strategy.

This gap is particularly problematic for organisations where time-to-value, adaptability, and strategic clarity are crucial.

Looking at the Bigger Picture

It’s not only about day-to-day workflows; it’s about orchestrating enterprise-wide change that fosters innovation, agility, and real business value.

While investing in best-of-breed tools like Jira, Jira Align and Confluence can help solve part of the problem, your success depends on your ability to see and evolve which teams are aligned to which initatives as priorities shift.

Bridging Strategy, Work, and People

The essence of any system of work is to unify strategy (the “why”), work (the “what”), and people (the “who”). Yet, many organisations stop short of linking the work that needs to be done with the right teams. Without that insight, leaders often find themselves asking:

  • Are the right teams supporting the most critical initiatives?
  • Do we have sufficient capacity and capabilities to achieve our strategic roadmap?
  • What blockers are preventing teams from being able to deliver value in a timely manner?
  • Are we duplicating efforts or leaving gaps that delay key deliverables?

These questions remain unanswered until you establish a single source of truth for your cross-functional teams—a missing piece in numerous systems of work today.

Why Managing Teams in Jira Alone Can Be Challenging

Atlassian Jira is widely recognised for issue tracking and workflow management. Its project-centric design, however, shows you what needs doing, but not necessarily who is doing it or how they relate to your broader goals.

  • Lack of insights to make decisions: Jira tracks work items (issues, epics) and projects, but doesn’t inherently provide the insights around your teams (roles, allocations, organising structure) that you need to make effective prioritisation decisions.
  • Projects and Boards ≠ Teams: Many leaders assume that a Jira project or board is automatically representative of a team. In reality, people move frequently, and boards rarely reflect the fluid nature of cross-functional groups. Also, because boards can be created by any admin, there can be a proliferation of boards that can be hard to manage over time.
  • Scalability and Governance Hurdles: In large organisations, the number of Jira projects can multiply rapidly. Keeping them updated with accurate team assignments, capacity, and governance becomes exceedingly complex. Jira also doesn’t support hierarchical boards for teaming portfolios, which makes it challenging to see how work rolls up to support larger objectives.

A Real-World Example of Transformational Pain

Imagine leading transformation in a 50,000-person enterprise. Each quarter, executives recalibrate the organisation around a new set of top-priority OKRs. Product roadmaps and portfolio initiatives span dozens (if not hundreds) of teams. Yet those teams remain fluid: members shift around, new hires join, and some people leave, causing unexpected dependencies to appear.

When you’re asked to provide an overview—how many teams are focused on each initiative, which teams are overstretched, and whether high-priority initiatives are properly resourced—you’re forced to patch together spreadsheets, outdated Jira boards, static organisational charts, and PowerPoints. The result is incomplete and out of date by the time you share it, leading to confusion and potential misalignment at the highest levels.

This is more than an administrative headache; it can undermine your ability to deliver on strategic outcomes, resulting in delays, duplicated efforts, and missed opportunities to deliver value to your customers.

How TeamForm Bridges the Gap

This is where TeamForm shines. By giving you a single source of truth for your cross-functional teams—integrated seamlessly with Jira and Jira Align—TeamForm provides a transparent, real-time view of each team’s composition, capacity, and their contribution to overarching objectives.

  1. Enterprise-Ready and Flexible: TeamForm represents your organisation as it is today, in your own language, at scale.
  2. Transparency for Better Decisions: Immediate insights into under-resourced initiatives or bottlenecks help you connect teams to work more rapidly.
  3. Cultural Shift Towards Collaboration: Making team structures visible encourages a culture of shared ownership and cross-team collaboration—essential ingredients for successful transformation.

Three Powerful Benefits of TeamForm and Jira

  1. Close the Strategy-Execution Gap: Align the right cross-functional teams with the right strategic objectives, helping improve focus on the highest priority goals from the right teams at the right time.
  2. Make Better Decisions, Faster: Access real-time insights on team capabilities and availability, minimising redundant work and accelerating value delivery to customers.
  3. Align Teams to the Highest-Value Work: Forget juggling outdated spreadsheets. TeamForm’s consolidated dashboard keeps everyone informed, reduces confusion, and saves time.

The Bottom-Line Impact

By unifying data on teams and tying it to strategic goals, organisations have reported faster time-to-market, fewer missed deadlines, and heightened engagement from employees who finally see how their work ties back to the bigger picture.

Take the Next Step with TeamForm

Ready to accelerate the delivery of value? By integrating TeamForm with your existing Atlassian ecosystem, you gain real-time insights, reduce complexity, and ensure each team is enabled to deliver maximum impact.

Want to see how a System of Teams can transform your organisation? Request a live demo today and start making smarter, faster decisions about your teams.

Book a demo to learn how TeamForm can help you optimise your teams.
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